Shipping policy
Shipping & Delivery Policy
Last updated: 27 August 2026
At ForeLine Golf, we aim to get your order to you safely and as efficiently as possible. This Shipping & Delivery Policy explains how orders are processed, shipped and delivered.
1. Delivery Method
All ForeLine Golf orders are shipped using Aramex Store-to-Door, with delivery to the address provided by the customer at checkout.
We currently deliver to addresses within South Africa only.
2. Shipping Costs
Our standard shipping fee is:
● Orders below R2,000: R99 shipping fee
● Orders of R2,000 or more: Free shipping
The applicable shipping fee will be displayed during checkout before payment is completed.
3. Delivery Timeframe
Orders are processed after payment has been successfully received. As ForeLine Golf products are sourced and prepared for fulfilment after an order is placed, the estimated delivery timeframe is 8–11 business days from the date of purchase.
This timeframe is an estimate and may vary depending on product availability, supplier processing times, courier availability, the delivery address, public holidays, weather conditions, and other circumstances beyond our reasonable control.
Once your order has been dispatched via Aramex Store-to-Door, you will receive tracking information where available.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking/waybill number where tracking information is available.
Customers can use the tracking information provided to monitor their delivery through Aramex.
If you have not received tracking information after your order has been dispatched, please contact us at forelinegolf@gmail.com with your order number.
5. Delivery Delays
ForeLine Golf will make reasonable efforts to ensure orders are dispatched and delivered as efficiently as possible.
However, delivery may be delayed due to circumstances including, but not limited to:
● Courier delays;
● Adverse weather conditions;
● Public holidays;
● Incorrect or incomplete delivery information;
● High courier volumes;
● Remote or outlying delivery locations; or
● Other circumstances beyond our reasonable control.
ForeLine Golf is not responsible for delays caused by circumstances outside of our reasonable control.
If your order is significantly delayed, please contact forelinegolf@gmail.com and we will assist in following up with the courier.
6. Incorrect Delivery Information
Customers are responsible for ensuring that their delivery information is accurate and complete when placing an order.
This includes providing the correct:
● Name;
● Delivery address;
● Contact number; and
● Any other information required for successful delivery.
If a delivery attempt is unsuccessful because of incorrect or incomplete information supplied by the customer, or because the customer is unavailable to receive the delivery, additional delivery or re-delivery charges may apply.
Where additional charges are incurred as a result of incorrect information supplied by the customer, the customer may be responsible for those charges.
7. Delivery Address
Orders will be delivered to the delivery address provided at checkout.
Customers should ensure that someone is reasonably available to receive the parcel where required.
ForeLine Golf cannot guarantee delivery to an address that is incomplete, incorrect or otherwise inaccessible to the courier.
8. Damaged Parcels
If your parcel appears visibly damaged when delivered, please notify the courier where possible and contact forelinegolf@gmail.com as soon as reasonably possible.
Where appropriate, we may request photographs or other information regarding the condition of the parcel and product so that we can assist with the matter.
Nothing in this section limits any rights a customer may have under applicable South African consumer law.
9. Delivery Area
ForeLine Golf currently delivers within South Africa only.
We do not currently offer international shipping.
10. Contact Us
For shipping and delivery enquiries, please contact:
ForeLine Golf
Email: forelinegolf@gmail.com
Please include your order number when contacting us regarding an existing order.
11. Governing Law
This Shipping & Delivery Policy is governed by the laws of the Republic of South Africa.
Nothing in this policy is intended to exclude or limit any consumer right or remedy that cannot lawfully be excluded or limited under applicable South African law.